Contact Daman Lottery

Reach us

Need help with your Daman Lottery account, a draw result, or a payment query? Reach our support team through two dedicated digital channels:

• Email: [email protected], our agents respond within 24 hours. To speed up your case, include your registered mobile number, a brief description of the issue, and any relevant screenshot or transaction ID in your message.
• In-app chat: Log in to your Daman Lottery account and tap the chat icon in the bottom-right corner. You will be connected to our automated assistant instantly, or escalated to a live agent during staffed hours.

Office hours

Our support runs across two tiers so you are never left without help:

• Automated in-app chat: Available 24 hours a day, 7 days a week, handles common queries such as draw results, ticket status, balance checks, and account login issues at any hour of the day.
• Live human agents: Monday to Sunday, 9:00 AM to 9:00 PM IST, for complex matters like failed payments via PhonePe, GPay, or BHIM UPI, withdrawal delays, bonus disputes, and account verification appeals.

Queries received outside live-agent hours are logged and prioritised in the next morning's queue. Average email response time is under 24 hours.

Online-only support

Daman Lottery is a 100% digital platform, there is no physical office, no walk-in counter, and no postal address to send correspondence to. All support is delivered through email and in-app chat, giving players across India, whether in Mumbai, Delhi, Bengaluru, or a smaller town, equal and instant access to assistance.

This online-first model means your support history, screenshots, and transaction references are stored securely in one place, making it easier for our agents to trace and resolve issues quickly. Simply open the app or drop us an email to get started.